There are a lot of companies that offer online backup, but Carbonite is unique for several reasons:
Backup is the only thing we do – our only business.
Unlike some competitors, we don’t offer a variety of services. We do one thing – backup – and we do it extremely well. We’re 100% focused on backing up and safeguarding your files, and making sure that recovering those files is simple and hassle-free. We’re not a gigantic corporation that decided to offer backup as another service – we’re a company that was formed specifically to make backup simple and available to everyone.
We make restoring your backed up files fast – and foolproof.
The only reason you back up your files is so you can get them back when you need them. That’s why we’ve focused on making our restore process the easiest in the industry. You can begin restoring files instantly – right from your desktop or from Carbonite.com. You don’t need to wait for us to prepare your files – they’re always available and waiting to be recovered. We even include an automated Restore Manager feature that walks you through the process of recovering all your files – and we put them back exactly where they belong on your hard drive. Plus, if you ever need to shut down your computer or lose your internet connection during a restore, Carbonite will pick up right where it left off.
We give you easy access to your backed up files – anytime, anywhere.
Once your files are backed up by Carbonite, you’ll be able to securely access them from any computer by logging in to your account at Carbonite.com. In addition, you can download one of our free mobile apps and access your files from your iPhone®, Android™ or BlackBerry® smartphone.
We put no limits on your backup storage space.
With Carbonite Home, you always get as much space as you need for your backup – and you never pay more than $59/year per computer, no matter how much space you need. You don’t need to worry about choosing which of your files are important enough to back up and which you’ll have to exclude. And, you don’t need to worry about falling into the next storage tier.
We’re there when you need us.
Carbonite is designed to be simple and hassle-free, but if you ever have questions, or need support, we’re here to help. Unlike most competitors, we offer free support via phone, email and live chat. Our support channels are available to all our customers – even if you’re in a free trial.